Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
This place has a gate to enter and exit. No other place has that.
This company has helped us in all our last minute decision and economic hardship. The staff has been very helpful and available. They truly work with you in a time of need. The unit is great in size and close to the college. Thank you
I give this location an excellent review, minus one specific area, Customer Service, which still gets 4/5 stars. Lets start with the positives: CLEANLINESS - The complete area is always clean. This includes the area around my specific unit, the outside land, and the office. There is a dumpster in the rear which also has plenty of room, should you ever need to throw anything away. CONVENIENCE - This location is open until 10pm every night. As I am a "night owl", I would love to have access to my unit 24/7. I understand however, that this is not realistic in a smaller city such as Auburn/Opelika. SECURITY - You must enter your access code when entering, and also when exiting, the units. Also, there are always recent stickers on the vacant lots, further proving that the staff constantly checks the premises. CUSTOMER SERVICE - This is the only area where I gave only 4/5 stars. In the past, I have had trouble accessing the staff in the office; both by phone as well as in person. Eventually, after a rather lengthy voicemail left on my part, the manager did call me back, and everything was quickly resolved. When I do get the opportunity to talk to the staff, they are always friendly and helpful. So again, I give this area a 4/5 stars. Overall, this has been a great place for storage. We have been here for over 3 years. I would recommend this location to any friends or family. The price is reasonable for the amount of space you get. I did my homework beforehand, checking out a half-dozen other locations. This location by far had the best deal in the area.
I have been using the company for over a year. They are great about informing you about any changes with the account and/or rates. They pretty much keep you informed about everything.
Very happy with this facility! I haven't had any problems with my unit since I have been with extra Space. I like that everything is secure, and that I can have access at all hours.