Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
I came to this store because location is convenient and the people are friendly. Tracy was very polite and patient with my husband and I as she showed us multiple available units. (I was being picky) She was very informative regarding insurance and regulation; she answered all our questions clearly. She set up our direct payment, got us a great deal and we were on our way without any issues. Parking is plentiful for a rather small lot, hours and security seems to be working well. Hallways and elevators are always clean. Carts are always available. In short: safe, clean, friendly staff (Kim too) no hassle storage.
My first time renting a storage space was a breeze thanks to Kim at the West Sunnyoaks facility - she made everything easy. She was informative, including helpful tips for my storage space as well as for the facility that I would not have thought to ask about. All in all a very pleasant experience.
The people running this facility are excellent. They understand customer needs and do what they can to make the experience worthwhile. The facility is clean, neat including the parking lot. Despite needing storage for the short term, I had no issues and would recommend them very highly. Thank you!
The facility is located conveniently near where I live. The space seemed small until I was able to put my storage items in it. I fit all that I was trying to get in the space. I have some room leftover. I will always question security at the facility or any storage place. They are easily accessible to the public, but this location has a good surveillance system and decent entry requirements. As people move in and out, the facility is not clean perfectly but it is not a dump either. For the amount of people in and out of the facility, it is relatively clean. The dual lock system on the doors is helpful. In the end I was impressed which I thought would be hard for a storage facility to do for me. Good value, too.
We were selling our house and moving to another city and needed a convenient, secure place to store our furniture and belongings long term. The staff was always helpful, friendly, storage was always clean and secure which is what you want when you store your favorite stuff. Would use this storage again and recommend to my friends.