Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
The staff is very friendly and helpful. The facility is well maintained and very accessible. Overall, it's a great storage facility!
I just took storage here about 2 weeks ago (Sept 6). The people at this facility are so cordial and friendly and have made the process of renting a storage space for month to month storage needs very simple. The security elements are very good with gates activated by your unique passcode and premises well equipped with security cameras. Access is very easy and convenient as it is close to 3 major highways. Even if you take a storage at the 2nd or 3rd level, this is not a problem as they have large elevators and large flatbed dolleys to help you get things to your locker. Lastly I shopped around and, of all 15 places I called, this one was among the most price competitive. I am very happy with this place and the professionalism and cordiality of the people at the counter (Shawna, Mark and Ray)
I recently had a break in at another storage place, and I was a little frustrated. Ray, at extra space was EXCELLENT. He helped me with viewing the property and ensuring my items would be secured. I should have taken my items here to begin with. I am VERY happy with Extra Space Storage.
Ive never expected much from a storage space but the location at Castro Valley is a great place. Jojo checked me in quickly and in a friendly manner, I have already recommended this place to my friends. Cant beat it for the price, right off the freeway and close to BART. This place also has long access hours which has already come in handy.
Excellent customer service, very clean facility, easy access to units which are also climate controlled!