Public Storage Castro Valley, CA

2445 Grove Way, Castro Valley, CA 94546
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Lock in Rate. Reserve FREE.
No Credit Card Required. Month to Month.
    • Facility Hours

      Access Hours
      Mon-Sun: 06:00 AM - 09:00 PM

      Office Hours
      Mon-Sun: SELF SERVICE – ONLINE & ON-SITE ERENTAL

    • Facility Map

    • Show MoreHide Reviews1125 reviews

      Anna Lissa Marquez

      August 20th, 2021- From Public Storage

      Darcy is wonderful and very helpful. She is super nice and has great customer service, she calls for my reminders and is always so friendly. Highly recommend this public storage it’s clean and we’ll maintained.

      Anna Lissa Marquez

      August 20th, 2021- From Public Storage

      Darcy is wonderful and very helpful. She is super nice and has great customer service, she calls for my reminders and is always so friendly. Highly recommend this public storage it’s clean and we’ll maintained.

      Anna Lissa Marquez

      August 20th, 2021- From Public Storage

      Darcy is wonderful and very helpful. She is super nice and has great customer service, she calls for my reminders and is always so friendly. Highly recommend this public storage it’s clean and we’ll maintained.

      Akunna Ogbu

      August 9th, 2021- From Public Storage

      The old lady owner calls me almost a WEEK from when I moved out asking for payment. The lock and key were kept in the storage. NO ONE contacted me after I scheduled my move-out and scheduled a confirmation until a week later. The number listed for the move-out goes straight to voicemail and no one has returned my calls. Now they're asking me to pay since there is a lock on the door. Please do yourself a favor and do not use this facility. This is a poorly run business. Update: I was contacted by HQ regarding the above issue. They said that I should have been contacted within 2 days and promptly resolved the issue (beyond my expectations) by refunding me for not only the week I was overcharged, but for the entire month. I wish I didn't have to go through this debacle at all, but I appreciate this resolution. I am still a Public Storage customer, but at a different location.

      Akunna Ogbu

      August 9th, 2021- From Public Storage

      The old lady owner calls me almost a WEEK from when I moved out asking for payment. The lock and key were kept in the storage. NO ONE contacted me after I scheduled my move-out and scheduled a confirmation until a week later. The number listed for the move-out goes straight to voicemail and no one has returned my calls. Now they're asking me to pay since there is a lock on the door. Please do yourself a favor and do not use this facility. This is a poorly run business. Update: I was contacted by HQ regarding the above issue. They said that I should have been contacted within 2 days and promptly resolved the issue (beyond my expectations) by refunding me for not only the week I was overcharged, but for the entire month. I wish I didn't have to go through this debacle at all, but I appreciate this resolution. I am still a Public Storage customer, but at a different location.

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