Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
One night I was in a hurry and forgot to put the lock on my storage unit. The next day they called me and put a lock on the unit until I could come and put my lock on. But if you experience a garage door mechanical problem and not be able to open the door, all they can do is call and wait for the company to come and fix it. In my case it was a Friday and door didn't get fixed until Monday.
I have used this facility for storage a couple of times before and never had any problems, although this time when renting a couple of units, I have had some issues come up. The overall friendliness of the staff there goes along way especially when there are issues that need to be taken care of. I will not go into detail about the issues, but the staff attended to them in a timely manner and have gone that "extra mile" for my husband and I . I would definetly recommend thiis facility in Colton to anyone who might have worries about using a self storage. They make your worries go away.
20 minutes after getting my unit and returning with my first load around 10 am, they decided to paint the hall entrance to my unit, very inconvenient!! Got yellow paint all over our shoes and made it extra hrd to move furniture and what not trying to avoid the wet paint.. also they dont tell you when you make the reservation on line that you are required to get insurance and it is a minimum of $10 extra a month if you get the cheapest insurance that covers $2000 of your property.
Excellent customer care. Very please with $$ cost of storage.
This storage facility is very clean, very inexpensive and the property manager is very friendly. I have recommended this storage facility to my friends and co workers.