Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
I rented a space on July 2, 2015, and canceled the rental on July 3rd. I got a move-out confirmation on July 4. Went on vacation on July 3. Only to physically visit the facility about a refund of my $119. But the girl in the office said I did not give a move-out notice til July 8, so I got no refund. I never entered the premises except on the initial tour. I will never rent from Extra Space again.
All of the staff at the Lodi Ca Extra Space are fast fair and friendly. I have had up to four units at a time and sometimes it gets confusing when the rents are due and I forget. I always get a non threatening reminder when that happens. When closing out units I receive the same thank you as when I opened the unit. FIVE STARS!!!
I just want to say thank you so much to the Lodi, CA Branch. Amber was a dream to work with. I chose to rent with Extra Space Storage because they were cheaper as well as Amber was the only person after a six calls that was friendly, had great customer services and was attentive to my needs. Both ladies in the office were so fun to work with. I'm a single mom and was moving way too much stuff and the Lodi office was an absolute delight to work with. They met my EVERY need. I was even able to use the moving truck for free! That was such a blessing to me and my family on our budget. Thank you so much to the staff and the Lodi unit. It has been a very, very long time since I can say I have had such a consistently pleasant, simple and enjoyable experience.
Amber was sweet and even let me borrow the truck to mI've my storage in
After checking out other storage facilities in the area, I did find that this one was cleaner, friendly, and security wasn't bad at all. The price was a bit high for one of the smaller units I rented. I did receive half off my first month bill when I signed up online. So again overall it has been a good facility.