Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
In person service is very good except: WHEN I first rented space, the light in the unit did not work. I reported it. Nothing happened 1st month. I emailed second Month for it to be fixed. I left key and was told it would be fixed and I would receive an email. Never got it. Still don't know if it's fixed. When I First rented the unit, I signed up for Emial reminder to pay rent. Never received one. I reregistered on line when I went in to pay 2nd months rent in person. So, two things missed that are fairly important.
there has been alot of new faces here but the change is good. The new gals Shirell and Tanya were fun and helpful, I would completely recommend this storage facility on top of any other. I have been storing my things there for a couple of years now and this is the best experience yet. They also keep the facility really clean and they have big smiles when you walk in the door. Extra Space Storage on Market St. is the place to go!
I am a return storage space renter to this facility. The storage space is clean and easy to navigate. The staff is friendly and helpful. I rented from this facility from 2005-2009. There were several Management Teams and this is the best condition that the facility has been in for quite some time. I would recommend this facility any day to any one.
I made an online reservation with extra space storage and when I went into get my unit # and FREE lock they threw in, the lady who helped me out was totally awesome and helpful! Her attitude really helped me!
I've only provided one Internet review in my life prior to this review of Extra Space Storage in Oakland CA. They are the best I've ever rented storage space from and I have rented storage space in Oakland for years. It's the hours, stupid. I can get in and out of there earlier in the day and later in the day than anywhere I have ever rented storage space. They open before I am even awake but I can get in there untill ten oclock at night any day and that is unheard of regarding any storage space in Oakland CA that I am aware of. Their rates are as low as any I have found anywhere in the Oakland East Bay area. Extra Space Storage in Oakland CA is the best I have ever found for convenience and cost with no compromise. Thanks, Extra Space Storage in Oakland!