Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
The experience I had the employee is very friendly great customer service
I have been totally, thoroughly impressed by the professionalism, transparency and customer service mentality of the team at 29th Ave, Oakland. In particular I would like to mention Noel Sanchez, who signed me up and helped me to transfer to a larger unit a few days later. The contrast with the 'other guys' could not have been greater. The ExtraSpace guys have the drive to do better and a clear stake in what is happening that translates to superior customer service at every point in the transaction. They are also up to date technologically and that is a refreshing contrast to what I have been used to. I've used storage a lot over the years and ExtraSpace is a cut above the rest as far as I am concerned.
I have had a long relationship here for approximately three years and not only has the team always been professional but they have always been helpful and fun to talk with. Almost like family. Keep up the good energy. Kathy.