Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
The staff made my experience incredibly easy. They are pleasant and professional. The units and the buildings are clean and secure.
We are very pleased with the facility and the value we are receiving. The staff has bent over backwards to be helpful and make our moving and storage as painless as possible.
The facility has a small parking lot, the keypad on the door needs to be fixed, and the increased prices! However, they are in a convenient location and the staff has always been nice to me.
I'm pretty happy with this facility. the only criticism I have is that the location is a bit sketchy at times. I tend to visit my storage space at off hours and sometimes there are odd folks in the parking lot or the facility itself. I sometimes smell cigarette smoke and food in the hallway (what exactly do folks do at storage units?). beyond that, the location is super-convenient for me. the staff is pretty responsive. the entry keypad was recently malfunctioning (I couldn't enter the space from my usual door) and it took almost a week to fix.
Recently we decided to downsize our storage from the 10x10 that we already had from this facility to a 5x10. From the National Call Center to the local manager, the service and response was excellent. It was a lot of work for us and it helped us a lot when they found a unit on the same floor around the corner from the old one. The local managers made it a smooth and easy transfer for us. The facility is clean and security works. I called several other companies for the best price and it turned out that this facility was the best price so we stayed with them. Very pleased.