Mon-Sun: 06:00 AM - 06:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat-Sun: 09:30 AM - 05:00 PM
Kevin is a awesome employee. Thanks for all the help....
Luciana is a really nice person. Professional, helpful and friendly. I am happy to have pick this location and it is highly recommend.
I have used Public Storage at other locations and generally have been satisfied with the service and facilities. This location on the border of Richmond & El Cerrito however is fantastic. Luciana the property & business manager at 3230 Pierce Street has been nothing but professional and friendly every time I see her. On her days off she employs Kevin who along with watching over the office and making (friendly) phone call reminders to all of us who wait to pay our bills on the last day of billing. That has helped me avoid late fees since I prefer not to enroll in auto-pay. Beyond being professional and customer service oriented Kevin has lots of work experience in other industries which I learned after we talked Home Depot for a few minutes. Between the staff, the well lit, secure facilities and the nearby interstate 80 Central Ave. exit this Public Storage franchise has got it going on. Sincerely, a satisfied renter
I move a lot, so I've worked with a lot of movers and storage people. When we got there today, the unit I had reserved was not available. No problem! Just choose a new unit from this list. We even got upgraded to a ground floor unit from one upstairs. Luciana was an absolute pleasure. She is friendly and personable, while being efficient and knowledgeable. 10/10. Would definitely use this storage company again. Especially this location.
Luciana and Zuri where great with answering all of my questions and needs. Excellent customer service from both of them.