Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
Thank you so much for the experience. The unit I had was clean. My stuff remain secured. When I had a problem they fixed it right away.
The people at CubeSmart are always friendly. The grounds are clean and neat. Never any problems with the elevator. Walkways are always clear.
I am so glad I chose Cube Smart every one is very nice and they do not mind taking their time to explain any thing you May not understand and were very understanding when I had some problems with my bank and my payments would be late. But they explained how my account would be handled so i didn't lose the last things that I had left of my possessions after going through some hard times when i lost everything. I always recommend Cube Smart to everyone. THANK YOU CUBE SMART....,
Facilities are top notch, but as a senior on an income fixed by the government, there is a disconnect. I get paid the second Wednesday of the month, so I have a built-in late fee due to the inflexibility of Cubesmarts policy.
I have been customer for over 2 years and in that time the rent has gone up at least $10 every year - no improvements made to our facility and now we don't have anyone onsite to help us - we have to drive down the street to the other facility and then wait to have someone come back with us to help. I used to think this was a great location but have been thinking twice about it - the cost of $85 for the small space is not that cheap. I also have had issues every month for the past 5 months to log into my account. It says not right password / e-mail and then try to re-register it says no account found. I have to get on the phone every month to get password reset and no one knows why and then today I am told that my password (2 1/2 yrs old) is 1 digit too long - that they changed it to only 8 digits - so why didn't I get notice of change like the rent increase or someone from customer service tell me that before?
Storage facility is kept up well and is in a convenient location for our storage needs.
I like that this storage facility is close to home and is always available
The cart for moving heavy boxes was missing for a good amount of time they final replaced it but the cart isn't very hefty and difficult to wheel down the uneven halls and they no longer have a employee manning the office means I have to go to another cubesmart for Customer service
The 700 W. 40th Street site No Longer Has A Front Office or GM on site. If you want to rent a space from this location you must travel to the 800 W. 40th Street location. Where the GM is now Thomas. He is a very friendly and helpfull GM.The location is very clean and quiet..
They were nice and helpful. I would recommend to my friends