Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
Extra Space Storage has been great so far. The sign up process was easy and customer service on site was awesome. I would definitely recommend this location to family and friends.
Extra Space Storage o Thornton Way in San Jose, CA is very accessible with longer hours. Restrooms on site. A recycle bin available. Manager is friendly & helpful. Hallways kept cool on hot days. Spaces are clean & dry.
I found the site on line, then spoke with the manager by phone. When I went to the site, I found it convenient (especially the access hours) and the personnel excellent.
Hi: For the past few years I've been a serial storage unit renter from 2 weeks to 1 year and I have found that each experience with ExtraSpace is outstanding. One in particular was the San Jose facility, Mike and his team. Mike is so incredibly nice and hospitable and made the paperwork ang sign up process super fast and easy. Not only did they give me a discount (was a pretty short stay) but as I had mentioned I was only there for two weeks, and moved out on a Sunday, when I called to close my account, they had already taken care of it. This was outstanding as I didn't want my card to be charged for another month due to my lack of letting them know I had already vacated. I also felt safe leaving my belongings onsite. I have also used the San Bruno site for a year! They were pretty amazing as well and when I was in Australia, my bank notified me they had deactivated my card due to a security breech within their systems so all my payments to every vendor bounced. I had to wait three weeks to get my new card sent to Aussie. ExtraSpace worked with me and understood completely. Overall I'd say they are a great company do work with. Cheers
I was pleased with the security and customer service so I rented a large indoor unit. After 6 moths the rate was raised $40 amonth! My other storage unit in Santa Clara has not raised my rate in 3 years. Very dissappointing. Will be moving out soon.