Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
The facility is secure and clean. Customer service is excellent. When there was a problem with the storage, They fixed and resolved the problem.
I am from Hawai'i, and I go to college in Oakland. Last year was my first time using a storage space, so naturally I asked a lot of questions. The lady that was helping me was awesome. She answered all of my questions and did not get frustrated with me at all. She helped me find the best rate for the storage size I wanted. On the day I was moving in I'm not sure what happened, but I think they didn't have the storage I put on hold available, so they ended up giving me another storage space on ground level that I could easily drive up to. Though it was different dimensions then my original storage space I put on hold, it still fit everything I wanted to store and it had great accessibility. I highly recommend this facility.
The assistant manager -- Kevin Miller was very friendly, knowledgeable, and made the process of storing my extra teaching supplies pleasant. The facility looks brand new!! It is very clean, well light and I feel very comfortable leaving my items there.
From day one I did not like how the facilities looked but coming from out of town I had to return the truck so I had no choice. The doors look like they are about to fall off and I'm always in fear my stuff will come up missing. It's so hot inside and the floors feel like you are going to fall through. It seems like every about 3 months they raise the fee $10.. soooooooo not worth it. They recently remodeled the office part which was badly in need but what about the overall facility which house people's belongings? In my opinion they need to knock it all down and start over. We won't even discuss the bathroom, it's public so I guess you can expect that but geesh.. yes its time to find a new facility!
Excellent location. Units are big and have room to move around in. Friendly helpful staff