Mon-Sun: 06:00 AM - 09:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat-Sun: 09:30 AM - 05:00 PM
I can’t say enough good things about Joe. I rented a unit for a young single mother who had been evicted. I was living in AZ and would keep me informed on the status of the account and really went above and beyond to keep my credit from being dinged when the young lady failed to pay the bill. After a year of this I decided enough was enough. The bill was over $200 and I wanted to be done with the stress every time the bill wasn’t paid. I was visiting family in town and decided it was a good time to get it resolved. I had no idea it would be as bad as it was. I had to be out by the end of the month or I would have to pay for another month. I only had 2 days per week to work on the unit because of my job. Joe knew it would take me a long time and kept asking if I would be out before the 1st. I insisted I would be out. Joe told me if I was not out that I would be billed for another month of service. Well I was not able to have all the items out of storage that night due to a thunderstorm so I came back early the following morning before they opened. I then finished cleaning out the unit and removed the trash. Afterwards I left and by then Joe was in the office. I didn’t stop in the office. Shortly afterward I received a call from Public Storage, it was Joe. Joe was calling to let me know that I would not be bill for the following month!!! What a way to make someone’s day!! Thank you again Joe for all of your help this past year. For your patience, understanding and compassion! You are a one of a kind! Sincerely, Susan
Jo has been MORE than helpful on many different occasions. She has a genuine concern for her customers!
Great management at this location! Clean facility, professional staff. Thank you Jo for all your help!
Helpful, and courteous. Thanks for holding my junk.
I have been at this location for over a year. I was only supposed to be a short stay. If it weren't for the positive attitude and absolute understanding from your employee Jo, I would not have had the energy to keep pushing forward. It has been a complete pleasure.