Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
The facility is clean and dry and friendly service. EZ access to self storage.
I’ve been with this storage facility on Putnam Avenue in Hamden,Connecticut for almost a year now and I must say it has always remain the same clean , secure and the customer service is one of the main reasons why I continue to keep my personal items at this storage unit facility. The General Manager there by the name of Roberta has always went out her way to help as much as possible. She has a Very welcoming upbeat nice personality. I’m grateful to say that Roberta helped me understand that I was paying too much money for two storage units. Which in the end result I was given the option to be able to condense both storage units in to one big one and save lots of money. That is one of many great customer service I’ve received at this facility. When my sister recently moved into town I referred her to this storage unit facility and she’s very pleased as well. I thought for a while she was the only one there , because she does so much . Roberta stays on top of her game and knows exactly what she’s doing. The way this lady multitask I don’t know how she does it. She is the true definition of going above and beyond . keep up the good work.
Online automatic reminder and payment system was a very smooth experience. All phone interactions were professionally conducted, informational and friendly. Still awaiting refund of pro-rated last month, but confident it will arrive with same ease as the rest of my experience. My daughter and her roommate are Yale undergraduates and have saved two summers in a row using Cubesmarts in Hamden, CT
We are very pleased with the facility, the price, the service and the cleanliness of the unit and overall facility. Thank you
I have rented with Cubes mart for a year and from the very first day to me moving out Roberta has been such a huge help she has very good customer services skills and very understanding and willing to help as much as she could .I was very pleased and definitely will do business here again if i need to.