Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
I had no problems and or complaints!! Easy and convenient talking with staff
everything was good except, they made you buy ibsurance you didn't want said it was mandatory, had to buy their keys, so the costs for the unit monthly was over what they quotes with all the extra fees
I went to Cube Smart off a recommendation from a childhood friend. My first disappointment was I was forced to buy a lock from you and wasn't told that on the phone when i made my reservation. But the biggest disappointment was when about three weeks ago, there was a fire on the roof, setting off the sprinklers. While my unit, thank goodness, wasn't directly under this, the water seeped into about 1/3 of my unit. I just happened to 'show up' that day to get a few things out in anticipation of a move I was making to a larger apartment. I was asked not to move my things on the 'wet side' that day, just take pictures. I was told your insurance company needed to see everything. When i called a couple of weeks later, I spoke with the manager, and he rudely told me that I am responsible for all my things. So basically, he told me not to move my things to protect his loss, not mine, but led me to believe I couldn't touch them so that the insurance company could see mine. I will never go to Cube Smart again, nor would I recommend.
I feel that you should be able to split the payment at least TWO . I am currently homeless and staying with family & also a single mother. Something always comes up financially and it’s hard to pay it all in one shot-sometimes! If I could pay half in the beginning of the month and the second one in the middle of the month that would be a great convenience! Just a thought
Cube is a really nice and safe storage place. My only negative would be that you guys allow people to use moth balls in their units which made some of my items smell like moth balls. There was also the smell of dead rodent in one of the traps by the door. Other than that great.