Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
The staff was great! They went above and beyond to answer any and all questions. There were a lot of customers that Saturday due to school being over for the summer. The staff made sure that they got everyone in and out in a timely matter. The facility was very clean. I would recommend getting more carts as people had to wait for someone to finish before they could get one.
If you live in DC, this place is a good option over far-flung places in PG County. It's somewhat cheaper than other DC storage facilities. The staff is nice and efficient. Only issue is that they could do a bit better job of picking up garbage in the storage unit hallways.
Let me tell you about Wynfred. What a fantastic help he was, everything from making sure I had the correct storage size to ensuring I move everything in that day!
The Location is very easy to find and to access. The desk people from Andrea to Franckie and a few others are really kind and patient. I wish I knew that in DC they charge Taxes and in Maryland they don't, I would have rented same Cubesmart in Maryland as I have a long term storage. Is very important the fact, that we all have our elevator code, therefore you can politely say to someone that tries to get into the elevator with you, sorry I have my own code to use to access the floor and you need to use yours, declining to get into the elevator with strangers.Anyhow, so far Management is being very serious and prompt. The facility is very clean. My daughter took an other 10 x 20 for her business based on my satisfaction. I am sure they keep up the good work and that the fees will not increase.
Unfortunately the website to pay a bill seems to crash on regular which very inconvenient.