Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
Sun: 10:00 AM - 02:00 PM
This is the first time I have ever used a storage facility and I am so impressed. After visiting several different places I decided on this place because the staff was very friendly and knowledgable. They were able to answer all my questions and (I had a lot). The place was well lit and very secure. I joked about it being easier to get into Ft. Knox than this place. Everything was clean and I saw no signs of pest (my biggest fear). I would recommend this facility to anyone.
This facility and customer service is top notch. Edmond and his colleagues made our transition super easy. Thank you!
Being in sales I get deliveries to my storage unit often. Edmund always makes sure that the packages make their way up to my unit and are arranged neatly and safely. He is always good for a laugh and friendly hello! Mr. Wright is a great asset to the Extra Space team!
Although the location of this facility is very convenient, it's lacking quite a few basics. There is no dumpster at the facility. This is because of some construction and changes around the site, but there have been no attempts to improve the situation. This facility has the terrible hours. You can't get into your unit until 9:30! So if you need to go during the week, as I do because i use the unit for work, you have to wait. And then at the end of the day you only have until 5:30 to get into the building. So if you have a job, you can only get to your unit on the weekends. And if you use it for work, you only have office hours to access your unit. Terribly inconvenient!
The staff and manager at this facility helped us find additional space when we needed to expand our off-site storage needs. The 1420 U Street facility is well run and clean. The facility always has plenty of hand trucks for us to use. Staff is very helpful and they have all the supplies one needs. The drive through garage and loading docks meet all of our needs for transporting our storage materials to the site. This facility really works well for us.