Mon-Fri: 09:30 AM - 05:30 PM
Sat: 09:00 AM - 05:00 PM
Sun: 10:00 AM - 02:30 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
Sun: 10:00 AM - 03:00 PM
Our experience was better than expected. The staff on the phone at main office and in person at the facility were very nice and helpful (even the guy who was on his first day of training). The storage itself was clean and well maintained. The only detractor was the access way for the car (entry and parking while unloading). It is rather narrow and difficult to deal with. Overall still will recommend this place.
Shown to only available room in my size - it has a thick drain pipe from ceiling to floor, plus thick beam below ceiling height down middle of unit. Had arranged for unit in advance, and did not want to have to start shopping around - so took it anyway. Made moving in a bit more difficult. Not offered any discount for the above issues. Also - hours of operation ar basically 9:30 to 6 - with no late days. If you need access in later hours - go somewhere else!
So far, I've been very impressed with the U Street facility in Washington, DC. From the first time I called to reserve a unit to the time I actually stopped in the office, the customer service was very strong. The facility is clean, convenient, very secure, and well lit. Overall, I'm very happy with storing my belongings here.
I found the location and the staff to be very good. The hours that you can access your storage locker is limited. There are no evenings when they are open after work and they close at 2:30pm on Sundays. It would much more useful if you access the lockers after work. Even being open one night till 8:00 or 9:00 would be a great service. AC
This facility has been great to work with. The on site staff is knowledgable and helpful. The pricing seems fair. The place is clean and seemingly secure. Main trouble is that the open hours are usually the same as working hours. I recommend having some limited weeknight hours and expanding the sunday hours.