Mon-Sun: 06:00 AM - 09:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat-Sun: 09:30 AM - 05:00 PM
Mrs. Frances asked if she gave a 5 star experience and to be honest I'd give her a 10 if I could! She was very inviting from the time she called me which was promptly, until the time I left with my storage unit! She was also extremely helpful in helping me pick out the appropriate size for my storage needs as well as save some money! Thank you so much Mrs. Frances!
This place was truly a Godsend! Stephanie and Francis were absolutely AMAZING! Excellent customer service and professionalism! 5 star service guaranteed!
Frances was very kind and helpful. Genuinely cared for what I needed and the $1 for the first month was awesome since I only need the unit for one month.
Thank you Sara for calling us back so soon with info on your units!! And thank you Frances for helping make our transition easy!! GREAT STAFF, and above all, Always a smile on your faces!!! Very professional, clean, organized! Public Storage should be very proud of their staff on Kirkwood Highway!!!!! Thanks again girls!!!!
The customer service rep Francis was very polite and to the direct point of all the information i needed. Thank you Francis for your 5 star customer service and the unit is very clean and fully stocked.
Look no further, accept no less! Frances, Sara and crew at Public Storage (Kirkwood Hwy Wilmington DE) are simply the best. 110% customer first; 110% available; 110% cleanliness and security.Be prepared for the following:- Someone will actually answer the phone- A welcoming "Hello" before you're through the door- A real conversation about your options/needs- Helpful answers- Zero pressure suggestions on packing supplies- No better quality boxes, paper or tape elsewhere- No better prices elsewhereThank you Frances, Sara and entire Team for making every trip to the Unit a terrific, fun event!!!NICELY DONE!!
Mrs. Frances asked if she gave 5 star service, I said no she gave 10 stars lol! These guys explained everything to me step-by-step and was easy to understand.
Frances was extremely helpful and friendly. I enjoyed my experience with Public Storage. Using 4 units really helped me transition from one house to another. thanks!
Great job! They are knowledgeable and welcoming. A helpful staff. Easy location on Kirkwpod Highway. Thanks guys!
My experience with Frances and Griselda at this Public Storage location was exceptional! Both ladies are gracious, professional in demeanor and very efficient at performing their jobs! The facility was really clean, in good condition and I felt safe storing my belongings there! I would utilize the services of this particular location again and recommend them to anyone else seeking a safe and accommodating storage location!