Mon-Sun: 06:00 AM - 09:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat-Sun: 09:30 AM - 05:00 PM
The customer services reps on this property are well trained and great to deal with. I was helped by Shanice and she was super helpful and nice. Highly recommended!
Britney was awesome!!! Great service!!
Shanice was great . Very Kind and explained well
Shanice was gentle and savvy and seemed an excellent salesperson. I hope the storage mgmt gives her a skate to walk (“ride”) those long aisles all by herself! 🙌🏼 Updated feedback (half month later): As I said above, she was indeed as described. Little I knew by then that once the client was hooked she would show her real face in the first opportunity. Today I received her call charging me the overdue payment (2days). I did not understand that I had paid only half month on 06/14! It’s my very first time renting a storage. And here she came in a different tune of voice saying that I was overdue and had to pay today or I would be charged a fee, full of attitude saying that I was not allowing her to explain... bla, bla, bla! I couldn’t ask anything and she continue repeating that I was not letting her explain. There is no explanation, Shanice! You deceived me by letting me believe that I was paying a full month. My mistake was that I did not double check the paperwork she gave me so “captivating” she was. Well, the nice impression vanished! For my speechless surprise, she simply hung up on me!!! Unrecognizable! She seemed another person. What a nasty and disrespectful attitude towards a client! Rude and non-professional.