Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
I feel that once a person pay their monthly payment online the should be able to get in the storage.
Although a good customer I was late by 4 days and they disabled my acess to the facilities- not just my unit. NO way to keep good customers. In the past thye tried charging for for a 5x10 which actually measured 4x10 and they were very nasty about the whole thing. In general they have repeatedly annoyed a good customer. Will switch over to another storage ASAP. FOUR days late and they take action to antagonize their customers
This facility raises monthly rental fee any time want to.there is no such thing is a yearly increase.They do any time they feel like they need more money. I f you can stay away from here.
The first time I visited this facility I explained I wanted a small unit for school supplies(I am a teacher storing my books and supplies for the summer) I was offered multiple unit that would require me to lug my heavy boxes up a ladder. The staff member kept insisting that I could do it, it would be OK. He showed me several units this way. I told him if that is all you have I will leave now and I left. After to going to a couple of competitors who did not have a single unit available I ended up back here. Looking on line I found exactly the unit I wanted with some extra discounts attached. I reserved online. The manager called me a few times to verify I was coming in and helped me when I came in to do the actual rental. Since we moved in, smooth sailing! Except for the fact that when I went to pay my bill the day it was due, it was marked delinquent and I had to jump through some hoops to get that adjusted. All set now! No issues, quiet, clean and seems secure
The employees are courteous, professional, dedicated and helpful. They show you the available units and follow-up by calling you.