Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 10:00 AM - 05:00 PM
Sun: 09:30 AM - 04:00 PM
Easy access but don't forget your code or you can't get out.
Unbelievable lack of customer service! I reserved a truck a week in advance, but when I showed up at 9 AM Saturday morning to pick up the truck, I was told that the truck wouldn't be there until 11 AM. Trying to put a positive spin on a frustrating turn of events, we went to breakfast and returned at 11 only to find that the Penske representative had not checked on the truck at all during that two-hour period. upon our return, he began an inquiry to find that there would be no truck delivered to our location. At 11:30, we were told that if we drove to Stuart (a 45-minute drive), we could pick up a truck there. What we weren't told was that the Stuart shop closed at noon, so when we arrived there, the shop was closed and all we could do is look at the truck locked behind the fence, and begin procuring a truck from a real truck-rental company for the next day. Total lack of customer service! Three days later, I still have not received an apology from anyone at Penske...
Poor customer service.
Only because of their pricing. They say $25.00 a month, however, they forget to mention that you MUST buy insurance for an additional $10.00 a month. $35.00 is not a good price. Found a nice, safe, clean storage in Fort Pierce for $27.50 a month, no insurance necessary!
Rented a 10 x 10 unit. I'm pleased so far. It's air conditioned and the price was better than a lot of others that I checked. My unit is close to a door so unloading was a breeze. I don't know if I would have been as happy had it been deep into the storage area. The clerk was friendly and helpful.