Mon-Sun: 06:00 AM - 09:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat-Sun: 09:30 AM - 05:00 PM
We were looking for a storage unit close to our home and viewed several in our general area and stumbled upon Public Storage. We went in and met Lisa, who was extremely knowledgeable and answered all of our questions, offered to show us around and gave us literature to read. We were impressed not only with Lisa but the cleanliness of the grounds so we went back the next day and rented from her. We remembered that we had rented from Public Storage years ago at a different location and were very pleased with the management as I know we will be with Clark road. The Wards
I needed a large unit and saw at the last minute that they had a great special on a 10' x 30'. Kayla, a manager from Naples who was helping out that week, showed me the larger and unit and told me there were 2 left. By the time I got to my office to reserve one, the special had disappeared! I called Kayla and she was as surprised as I was that both units were gone. She took the time to look into the situation and saw that she had reserved one for someone earlier that did not come through and told me that it was mine. I went in and saw her the next day and after 10 minutes I had my large unit at the special price. Then, Lisa called and followed up a few days later. Fantastic, friendly service all around. These days customer service is terrible just about everywhere you go, this location provided about the best customer service I have experienced in many years.
I was in your store on Labor Day I gave a young lady a list of boxes I needed and I asked her to gather them up for me and I would be back at 4 o'clock to pick them up she said no problem with a smile on her face when I got back at 4 o'clock she had all my stuff I needed gathered up she said she had called another store for my TV boxes but she managed to get him there she helped me load them in my truck dealing with Kayla was a great expuerence I felt compound to give her a hug before I left such a very pleasant person I enjoyed speaking with her I told her I was moving to Indiana we had a little conversation she said she was from Chicago originally ,she moved to Florida when she was a little girl... such great customer service I received she made it very personal very eady to talk to.I'll definitely recommend public storage to my friends
Larry and lisa were wonderful, great customer service and very clean facility. Glad i chose this location
Lisa was one of the friendliest persons I talked to on the phone about renting a space that's why I came to see her