Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:30 AM - 04:00 PM
Sun: CLOSED -
Clean and secure. Manager friendly n has great customer service!
Everything was great except finding out the information on your website about this storage facility (MLK Pkwy in Des Moines) is wrong with regard to gate hours. Your website CONTINUES to claim 24-hour access while the hours are limited. This wasn't a deal-breaker for me and I rented the unit, but I think you could and should change the info online. The person who checked me in (sorry, forgot name) was great, easy to deal with, helpful in many ways. What a great employee. Thanks, Laurel VanWilligen--checked in Friday, February 26th at 4:45 pm.
I've never rented a storage unit before and Jennifer made the experience so easy! The facility is clean, well maintained and safe. I feel 100% comfortable leaving my personal items there while we sell our house.
With Storage Mart we didn't have to rent a U-Haul to move our daughter back from Drake. All the extras she didn't need, like the fridge, microwave and futon, we stored and the rest we were able to move home in one car. Service was friendly and efficient. Facility appears very secure. This was a great solution for us.
Nice people, easy to deal with. Buildings were clean and dry. Used for 9 months or so while we were selling our house/moving. Highly recommended.
Jennifer is highly professional and I am appreciative of her. The service has improved tremendously from previous years.
I've been in this storage facility for about three years. The staff have always been great to work with. Some of the sub contractors that have done work on the facility have been difficult at times. Would recommend for any short or long term storage needs.
This place is the worst. Refused access both times. There's nothing in the initial contract about limited hours of access. I requested only contact by phone and email since I travel so much which worked great until they changed my gate access code. Also watch out for their daily last month rate not to be confused with a prorated rate. Daily last month rates are by request only and not a part of the original contract. Their high vacancy should have been an indicator to me when I arrived. Their vacancies should be an indicator to you
Jen and Charles are good friends of ours, so we know how high their standards are for the business they have been dedicated to operating for the last couple of years. That's why when we decided we needed to rent a storage unit, there was no question in our minds that theirs would be the cleanest, most carefully attended to facility near us. They were quick to get our application processed and showed us a clean, well maintained, perfectly sized unit. If you need a place to store your belongings, this is definitely a wonderful option, and I'm sure they will make you feel like friends too :)