Mon-Sun: 07:00 AM - 08:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
I have been here storing since before 2011 when it had another name. This facility is always clean. The Manager Tory is very helpful, professional and a people person. She always goes out her way to help customers with their situation being an ear to listen to and always encouraging & uplifting she is truly God Sent and an Angel. Tory and Kay are always efficient, professional and understanding.
I feel more safe in the CubeSmart facility than I usually would at other storage facilities. Customer service is usually okay . . . I think the ladies could be more cordial. While not rude, they are a little brusque. The facility itself is clean although the material on the exposed industrial tubing worries me.
This was our first time renting a storage. Lashon greeted us with a smile and made our experience seemless. She asked all the necessary questions and showed us our options. She went over the prices and rules and answered all our questions. The facility was clean and the room temperature was comfortable. The facility is also secure. I will surely recommend CubeSmart to my friends.
The level of customer service and professionalism that I've experienced with the employees has been exemplary. As someone that's keen on following up, I can truly appreciate how thorough everyone has been when communicating with me regarding my account. Also, the facility was extremely clean and very well maintained during my initial visit. I would definitely recommend this location to friends, family, colleagues, etc. that may be in the market for a storage unit. Overall and thus far, I'm an extremely satisfied customer.
EXCELLENT CUSTOMER SERVICE, GOOD SECURITY & CLEAN.