Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
on the of the game. period !!!! what more can I say
Assistant Manager Barbara Burl was extremely helpful in providing prompt information and always willing to help with any questions. Also a great personality and great knowledge with her position . Overall a great employee for ESS to have on their team
After falling into an unfortunate apartment situation this summer, I had to store my belongings for a month while looking for a new place. Upon reading reviews on yelp, I decided to go with the Extra Space storage on Fullerton. I was surprised at how positive some people spoke of the place, and realized why upon signing up. The management here is top notch! Anna truly understands customer service and how to make something as stressful as leaving your things behind, a reassuring situation. The facilities were very clean, easily accessible and affordable. Not to mention when worst came to worst and I needed an extra week, I was able to pro-rate for my time needed without signing on for an entire extra month (granted this is a one shot deal, but exactly what I needed. Kudos for that!) Friendliness is really on point... you wouldn't expect so much from a rental facility but on one visit when my friend was with me helping move out, Anna was there and we had a quick chat. My friend was amazed at the small fact that she knew my name and that I was in the process of moving out, even though I hadn't seen her in weeks. It's a small detail, but really means a lot in terms of running a business! Being personable and friendly always makes a big difference in my book, and that is why this Extra Space storage facility gets an A++!
So far it's been great. I have been with them on and off for a long time. All good
Definitely take advantage of the first month free deal here. I only needed a place to store my furniture for a month as I'm relocating long distance and Barbara told me I could use the first month free deal and not have to pay a single penny for my storage. The units here are clean and easily accessible, mine was 3 feet away from the loading/unloading zone (parking lot). Ask for Barbara when you stop in and she'll take care of everything in the most professional way.