Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
I had a reservation with Safestorage,but upon arriving I was not satisfied with their customer service. That same day, I googled other options which lead me to Cubesmart. I was skeptical since I had not heard of them, but made an online reservation and went into the Countryside facility. The African American lady who assisted me was both friendly and professional, I felt at ease leaving my possessions here and completed the reservation. Even when I checked out, I still received professional and friendly customer service from another young lady. If I’m in need of future storage or know of someone who is, I would gladly recommend Cubesmart.
Are there cameras inside? Probably. I would feel a bit safer if it were posted throughout the facility VERY visibly and clearly. Kind of creepy in the maize of hallways.
The people in this office should be winners of the national customer serviced award! I am moving and this was the need for a storage unit. From the beginning, my "hand was held" and patience was extended in my debates of size and location and oh yeah...what was the password again and how to gain the building. It was so clean, I could have licked off the floor! Just a very delightful experience from beginning to end.Many thanks!
The people that work at this location are always helpful. They are very professional and knowledgeable. Whenever ever I had a question, and I had several, they were always helpful. The facility was always clean and well lighted. I had to come to the unit by myself many times and I really appreciated the fact that I felt safe.
I've used this facility for over 15 years. The customer service here has always been top notch, but I just want to compliment the excellent assistance I recently received from the current staff of Mela, Jorge and Janie. They each went beyond expectations to accommodate my recent request for a change in storage units.