Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
Great location and very clean. I've rented for the last 2 years and always been treated well.
Storage facility is cleanand the whole staff iz friendly
Thanks so much to Bernard and his staff for their reminder calls! I have been traveling for work the passed six months, and they definitely help me!
The staff provided great service. Clean, secure facility close to home. I utilized the facility in preparation for selling our home prior to a move.
They are very friendly but the only problem that I have is that if you call there it's always BUSY always. You have to call multiple times. Like the phone is off the hook. At the very least have an answering machine/voice mail where you can leave a message and get a return call instead of having to make so many calls in hope of reaching someone.
Roadway to the property / gate is very bad. once in well maintained
Well I was frustrated! but I understood they where busy and only had 1 person on staff to help out. Made appointment showed up but someone had just gotten there before me and the 1 person had to help them and it took her some time to get them checked in and I had to get back to work. Came in the next morning hoping to be first in line not realizing the office opens later then most business in the area. The staff was there but was not able to check me in until the systems would allowed them to. So I left and came back the 3rd time and The gentleman had me looking at a storage unit and check in with in 15 or 20 min. The staff was very nice. Just everything out of there control to help the situation go a little smoother. Also I wish there was other spot for them to park there truck. makes it hard for me to turn with my trailer on the back of the car. I do not like to back up with it. Im not very good backing up. The lock on the unit is very hard to unlatch. I don't know what they can do to fix it. I made them aware of this. Not planing on staying very long so I hope I wont have to deal with it to much.
This holiday season has been super busy! Thank goodness the manager if Waukegan Cube Smart gave a reminder call!
So I was hesitant at first. It's Park City on the border of Gurnee where I lived. I went to the Cubesmart location on a whim not expecting anything that great and the (presumed) property manager greeted me with excellence and showed me around the place. With his presentation of the place and security, I ended up choosing Cube smart to store all of my prized possessions.
Especially customer service, easy online payment and I feel it's like my own property