Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
I was in the facility asking some questions - my boyfriend is wanting to get a storage unit. Hannah was amazing providing the information we were seeking and answering our questions! She made sure we had all the information we needed and helped us make plans for our next steps. Thanks Hannah!
Recommend............ Convienant, helpful and nice
Thank you OLathe facility for always answering all my questions and keeping everything so clean and secure.
I initially reserved a storage unit on the CubeSmart website; within 30 minutes of my reservation I got phone calls periodically throughout the day for the unit. The calls weren't too much and they made me feel like I was an appreciated customer. I was helped by a nice woman named Alice. She was very descriptive with everything my storage unit had and was very easy to understand and communicate back and forth with. She had me in and out of the storage unit within 15 minutes upon arrival. It was such good customer service that I thought about it and talked about it with friends and family for days. Alice not only made me feel appreciated, she also helped me understand the process fully. She helped me lock my unit, and also helped me open the door with my code so I would be able to get in and out with ease. I know, with just that experience and customer service Alice had to offer, I would never chose another Storage facility. Also, I have to add in. Besides from the untouchable customer service, I received a very clean and nice unit. It's easily accessible from the parking lot. I can't wait to spend many years here, especially knowing my items are safe and won't get damaged.
Michelle McKee at the Olathe, KS facility was outstanding. Great new, clean and secure facility at a good price.