Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
I have used storage space at several Cube Smarts. I have had nothing but good things to say about every other space. This is the only one that I have to list issues with. 1] My storage space had no light in it. This is the only time, other than when I had an outdoor space, where this was the case. 2] The bathroom door was locked, inside of the key code access hall most of the times when I was at the storage unit. Public bathrooms and water fountains should both be accessible at all hours to your paying customers when the storage space is accessible. 3] While cleaning out my storage space, I saw cockroaches crawl in and out of cracks in the wood of the wooden storage carts. 4] The entrance to the building has both a broken security door that is often stuck open, and a drain grate directly in front of the entrance which is sloped enough to make anything on wheels wobble around heavily. The loading doors had to be used because of this more often than should be necessary, which I'm sure does a number of the heating bill in the winter. 5] On numerous occasions there were no carts available, which forced me to buy my own.
The staff here is amazing. Calling from another state, they took time to explain everything to me. No surprises, just as they said. This is a great place for your storage needs !!
Every manager and employee here I have ever dealt has been kind, professional, courteous, and I have always felt very positive about them. The location is not the easiest to get to, or be in the neighborhood of, without a car but I knew this from the beginning so I was prepared. I have one disappointment in that the high profile companies moving into this low profile area have pushed up the rental rates with their close proximity, which, to this humble renter who does not frequent the high profile places, is annoying. But then, much of Boston is now more expensive. Bottom Line: love this facility.
Eventhough I didn't meet the personnel in person. They were always friendly over the phone as well as via emails
We used this storage unit for summer months for my daughter who's in college in area. We will use them again next summer break too. Clean, great staff, always access w security code to get in.