Mon-Sun: 06:00 AM - 09:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat-Sun: 09:30 AM - 05:00 PM
I did an on-line reservation and received a confirmation call from Karen right away. She was very personable and helpful over the phone.Val helped me when I arrived to sign the lease, etc. Val was OUTSTANDING, showing me where my unit was, making sure my unit was appropriately sized, and taking care to answer all my questions and explain everything thoroughly. She was friendly, professional and efficient – a great combination for good customer service.The facility is very nice – immaculate, secure, well-lit and definitely climate controlled (it was more comfortable than my house).
Val is the best! She had me in and out within 15 minutes. No time wasted great prices and very professional.
Val was very helpful and provided great customer service. The facility is very clean and you could even smell the bleach they used to clean with. This is definitely a great facility and anyone would be happy to use the storage units.
The facility is a five star. Karen the site manager provides great customer service and is very attentive. Everyone else that I have ever dealt with at this location has been very rude. They have also not been very knowledgeable about their property and the services they provide. Last week I called and asked if Karen was available and the guy answered that he was the site manager and that I could ask him. I said that I thought Karen was and he responded that she was not and that he was. Unsurprisingly he was not able to answer my questions about their policy accurately and needed assistance from the person training him. Staff changing frequently at a business is red flag to me.
Val was excellent. She went above and beyond making my day sooo much easier. If it's a five star rating... she gets a 12!! Public storage in Canton is THE BEST!