Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
I have been renting storage units for years and the customer service I received was flawless. The door was opened for me and after a few minutes I was sold! Very professional, the grounds are highly maintained, the unit I rented is solid, and the security system is top of the line. I highly recommend anyone searching for a unit to apply here first. You won't regret it!
Welcomed with a SMILE! All my questiones answered and sizes of units were given by what I could use. Transfer from a smaller to a larger unit was given if needed later on for a unit. Gate locking system with your own individual key number to get in and out was GREAT. I felt very safe and so do my belongings. I would highly recommend this place to anyone who nees to store things large or small. This is my first time using a storage place and I was very pleased and how it was managed.
From the second I spoke to someone on the phone about these storage units, to when I walked into the office and spoke with Amy, this has been an outstanding experience. I called well over 15 other places ad no one was able to compare to Extra Space Storage. Their units are in terrific condition, the hours of operation are just right, their prices are more than fair, and the time they take, making sure you feel happy with your choice is pretty much unheard of nowadays. After I'd signed the paperwork, I left there feeling like I was important to them and quite appreciated. It's was my first time ever having to rent a storage unit and if I ever have to do it again, I'll go directly back to Extra Space Storage. Thanks for everything!
Often companies only hear from customers when they have complaints. This review is quite the opposite. Amy, the manager of the Scobie Pond Rd. location in Derry, NH, is a great representative for your company. She is professional and knowledgeable and has a friendly, open manner that lets customers know that she is always ready to help. Customer service is critical to businesses and finding someone with Amy's skills has made my experience with Extra Space Storage one that I will share with friends and family. Kudos to Amy and Extra Space!
Very secure and clean facility...not like any others we have ever used. A little pricier than some others, but well worth the extra couple of bucks per month. Friendly staff too!