Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
When you need help and a location at the last minute, this location and staff is the best you can ever find.
I moved from one ExtraSpace facility to another, and since I was registered with the website I was told I would have to do nothing and that all my email reminders would stay intact. Not so. My first month in the new facility I did not receive a email payment reminder. I contacted Madonna at the facility and she assured me she would fix it. The next month I did receive a pymnt reminder, but the next month...no email reminder. I'm busy, I need a reminder and that's why you have them. I just got the app for my phone and it has me down as receiving pyment reminders. And, yes I checked spam and trash bins to find nothing. How do I feel? Inconvenienced.
Madonna is the greatest. She was extremely helpful, professional, and I'm glad she is apart of this location. I would recommend this company to anyone who needs extra space.
Madonna, the facility manager, is extremely professional, knowledgeable and personable. And I am very pleased with the facility.
The personnel working in the Hackettstown, NJ facility are very helpful, friendly, and professional. General building cleanliness is the one area that could be improved a bit.