Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
My past experience with storage facilities brings up memories of stuck gates, creepy managers and always wondering who or what would get into my belongings. Not with Extra Space Storage. Seems the industry has really stepped up over the years. This facility is spotless, the managers are knowledgable and polite, and the multi-step security is assuring. The location is convenient, and while I hope to not have to store my belongings for an extended time, I am glad we chose this company and location.
This place is very clean and gates always work! Their customer service is always above and beyond. Steve is a great asset to the Parsippany team! I have been there when it was very busy and he was multitasking, trying to satisfy every customers needs. I have heard horror stories about storage facilities but ExtraSpace Storage in Parsippany, NJ gives you a sense of security for all the items you are storing.
My sister and I have been using this facility for about 6 months now. The staff is always courteous and friendly. The technology always works. The gate has never failed to open or closed on my car. I am very pleased with the staff and their assistance. I would recommend this facility to anyone who was looking for a storage facility.
The facility is safe and clean, and the customer service is outstanding. Any time I needed Something taken care of, they have gone above and beyond to make sure everything worked out okay. So, THANK YOU!
Both the customer service rep on the phone and the on-site service at the Parsippany location were excellent.