Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
I like the idea that they send e-mails to remind me when the payment is do. The facility is kept In very good condition but it could use a few more carts for people to use when they are putting stuff in storage.
This facility is super clean, temperature controlled and has an extremely professional and courteous staff. Burnest in front office has made the process of renting space here a pleasure. Carts are always available and in great working condition. I highly recommend this Hicksville facility to anyone who needs to store things short or long term. The staff is always around and willing to help. Absolutely 4 stars (and I have rented close by in 2 other places for different jobs- not even a comparison can be made) This ESS is truly a Gem.
As I shopped on-line there were many choices competing for my business. As I called each one, the level of customer service was apparent through the phone. It only got better when I went in with my moving truck. It was a long trip up from the Keys in Florida and I just wanted that trip to end. They set me up with a locker very quickly, and got me on my way. After being in the Keys and the laxadizical southerners, being confronted by someone who was smiling and willing to help was a great return back to the north. I no longer need their service but if I do in the future I will be going back.
ever since my friend told me about the place and there is a friendly staff i never had an issue.the only thing i stress about is there in need of more carts so others could unload or load there units. i feel other prople should take in consideration that others need to do what they came to do and not have to wait or run all over looking for a cart.But everything is okay to me
I've only been a renter for a short time, but so far it's been good! The facility is close to home - which helps! The hours are great and you need to enter a code to enter and exit, so security is a top priority.