Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
Great Facility Great Staff My experience was great at this facility, specially because of the staff members, they are very helpful and cordial ant all times. Only critic I have is on your website you show that the facility is accessible 24/7 when is not. Please correct this information.
The customer service is excellent , very easy access, nice and clean, I'm very happy with my unit, thanks
I've been using Extra Space Storage for a few months now. I did my homework in advance of signing on with them and toured several other facilities. None of the others were quite as positive of an experience and they did not make it easy to get started. That was not the case with Extra Space Storage. The people I worked with were knowledgeable and recommended supplies and potential rental units. I've also found it very easy to run in and run out of the facility, while getting what I need AND feeling like my valuables were safe. A++++++.
The facility is always clean and the staff very eager to help. Good security and fire protection
I feel safe keeping my belongings at this facility, however the corporate and local administration may need to mesh together a bit more. I was told by national reservations my first month was free, but upon arriving to store my items, found that there was no promo available for them to apply. Manager said she'd give 1/2 off first month, then 1/2 off 2nd to equal a month free. On the 2nd month, found I was billed for the full month. Talked to local manager, and was told they would have to manually apply it in August to call them back the day before the next month is due. I wish this was a bit more automated and taken care of so i don't have to remember to follow up 3x. Other than that, it's just fine. Also, was surprised that I was forced to buy insurance coverage. I was not told this on the phone when I made the reservation!!!! You must buy coverage based upon the value of the contents of your unit. SHOULD BE DISCLOSED AT TIME OF RESERVATION!!!