Mon-Sun: 06:00 AM - 09:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat-Sun: 09:30 AM - 05:00 PM
Rich was super helpful. He assured me the property was secure after the unit keys were lost in the mail. When I got to the unit he helped me carry a bulky item into my car. He re-secured the unit with new keys and a entry code in case lost keys and security code to unit had ended up in the wrong hands when lost.
Great staff! Thanks Gelana! Very efficient and the space is exceptionally clean.
Rich at this location was awesome! Friendly, personable, professional. He took the time to show us around the property, our unit, and explained everything. He made the process easy and painless. The property is the best kept, nicest storage facility I have ever used. Rich even made a one week follow up courtesy call to make sure everything was going well and we were happy with the property. Who does that?!?! That's what I call customer service. Thanks again Rich, we appreciate all your help.
I have been with this Public Storage for four years and have seen at least three managers prior to Rich Burns. By far the best of all. Always pleasant to talk to and quick to respond to inquiries. The cleanliness of the facility, from restrooms to individual units, has improved over the last six months. Probably because of the enthusiasm of Rich, I have no reason to look for a better storage facility. Don't let this guy get away
I went into the Frazer location to purchase a few boxes,and I was greeted with such hospitality and professionalism from gelana. She was pleasant and patient and also saved me a couple of dollars by recommending the quick pack,which met all of my needs. It was such a pleasure coming to this location,as I will patronize them in the future. Thank you MS. Harrison