Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
Ben was very helpful and gave some of the best customer service I have ever experienced. He's a good worker and an even better guy.
Benjamin (site manager) and his assistant John are the absolute best! Every interaction that I've had has been delightful. I'm glad that I have caring people who keep my storage unit safe.
Ben and John go above and beyond the call of duty when I have needed help for my storage solutions. I know I can use this facility and know that I am being taken care of by the best people in the industry.
Benjamin and John provided me with excellent service. The rates were great and whenever I had a question or concern, management was there to help. Even upon move-out, they made sure that I was aware of my timeframe and sought to make sure my experience, even upon leaving, was to my satisfaction. I would recommend this facility to anyone looking to fulfill their storage needs.
Benjamin made the leasing process amazing. Not only was he efficient and honest, he was personable and made me feel confident about my lease purchase. I highly recommend extra storage; it says a lot about a company when their employees apply such great customer service.
I am overall very impressed with the customer service. The manager Benjamin was extremely helpful in answering every question I had as well as provided a friendly and professional manner towards my fiancé and I. I am also grateful to have somewhere secure to put my items and also with the help of John I will be recommending this business to my family and friends. Thank you for everything!
Ben Hatch at the West Chester office was so courteous and helpful. He gave me the best advice for my storage needs- some dorm stuff that I didn't have room to take home with me. He was so nice and funny. It was a quick, easy, short-term lease on the unit, but I will definitely think of them in the future!! Thanks Ben!
My wife died 8 years ago. I fell in love with my now second wife a year later and we combined our two homes into 1 townhouse. I needed extra storage and extra space storage provided a great solution. One year ago we downsized our storage unit and yesterday we finally discarded the last of our surplus and I closed out of my unit. Ben helped process me out in a very helpful and professional way. I hope I don't need extra space storage again, but it is comforting to know there is such a professional operation out there in case I need one. Thank you Benjamin
I just purchased a storage unit today and was assisted by Ben & Brian. These two associates were so helpful, attentive, and genuinely kind people. Ben provided added comedy which was a big bonus! I felt like I was provided with the most exceptional customer service, all of the needed details, and a wonderful storage unit at a great rate. I can't thank Ben & Brian enough for all of their help with this purchase!
This is a wonderful place! I have been with them for almost 6 years now. Each visit, the staff has been super helpful and informative! My BEST experience was today, with Ben and John. They were a Godsend to us, we would be in bad shape without them! Thanks for all your help. You can't beat Extra Space Storage!!