Extra Space Storage Units West Chester, PA

611 Downingtown Pike, West Chester, PA 19380
  • Facility Hours

    Access Hours
    Mon-Sun: 06:00 AM - 10:00 PM

    Office Hours
    Mon-Fri: 09:30 AM - 06:00 PM
    Sat: 09:00 AM - 05:30 PM
    Sun: CLOSED

  • Facility Map

  • Show MoreHide Reviews8 reviews


    December 24th, 2015- From Extra Space

    The people who work here are really courteous and helpful. The site itself is well lit and secure. Can feel comfortable about storing my belongings here'


    September 29th, 2015- From Extra Space

    Jim Bastian, the site manager went above and beyond! I finally found a larger home so I was ready to move out from my unit. I had a difficult time trying to get a friend with a truck (surprise, surprise), lol. James was sooo very helpful in making my issue much less stressful. He is professional, friendly and most important a pro with customer service. His work ethic is what separates him from so many in this world. He truly knows the meaning of customer service. It is going out of your way to satisfy the client for repeat business or to recommend to other potential clients. I will definitely recommend this facility because of Jim, PLUS I don't want to forget to mention, the units are well maintained and clean. Wonderful and rare combo of service and quality! Bravo and thanks for making my move much less stressful!


    September 22nd, 2014- From Extra Space

    Jim was super poilite and knowable the sign up was simple and fast I picked the right place


    September 5th, 2013- From Extra Space

    When I arrived, I was greeted with a not so friendly face. He laid down the rules to me not with a smile but with a very stern attitude. Happy to have a storage facility close to home, was very excited, that soon faded away. I understand the policy's and so on, but it was as if I was getting a locker at a prison and not a costumer friendly storage facilitly. The storage is fine itself but the attitude I can do without.


    April 19th, 2013- From Extra Space

    I chose this storage facility because of it's location and pricing, The customer service was great, and it was very simple to use. I would recommended this to a friend.

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