Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
The weekend staff is incredibly helpful, knowledgeable and attentive to customers. Facilities are safe, clean, and accessible
It is a storage facility. As such it served its purpose. No problems with them.
We were blown away by the features and professionalism at this storage location. We opted for temperature controlled units. They have carts around the property readily available to help you get moved in. The place was very clean. The temperature control initially had problems but they fixed it right away. We were initially worried that our stuff would get hit by the storms but the facility was clean and dry, so we were happy to stop worrying. The access is very secure. There are secure walls between units as well.There is CC monitoring. Best of all was the excellent customer service. All our concerns and questions were taken care of. We never had to worry. I hope that if I need to use storage in the future, that this place will be available.
I have a unit outside and one inside. The one inside is easily accessible on the elevator and there are always carts to be used for heavier items. My only request has been to have them side by side but that was an availability issue since I rented them at different times. However, the gentleman who helped me said that he would put a not in my file so that I could get them together as soon as something came up. Thank you for your lovely facility.
I was very happy and satisfied storing my stuff here. I am upset that the price went up, but it's understandable and it went up right when I was moving out anyway. I found a tiny roach in the hallway one day but in the full year that I was there, I had never seen one before so I didn't get too mad. Overall the space was clean, it was never crowded so there were always carts available. The guy that works at the office was super nice and friendly!! Thank you!
I had a great experience with CubeSmart in Austin. UB Cortez was the manager there and he was super professional, and did a fantastic job of managing the property. I felt safe and secure having him there looking after the property. He was even kind enough to check on the unit and update me if there were any issues. I didn't properly place my lock and I left town, UB was kind enough to not only call me, but fix my lock for me. I really appreciate his attention to detail and care for me. I wish more business had people like him that cared for the customers and their work. Great experience thank you UB!
A little expensive, but I'm glad I had such a convenient place to store my furniture!
Nice facility, with safe, secure, and clean facilities. Management is attentive and responsive. Carts are provided, however it is a little challenging to move in and out, as the property was designed on a hill, so the drainage channels (for rain) are steep and it makes it hard to move carts around. Otherwise, repeated access is easy and I felt at ease that my items were fine.
Won’t go anywhere else for my storage needs recommend this place to everyone
We have been with Cubesmart for a couple if years now and we have not had any problems. Everyone is helpful and polite.