Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 08:30 AM - 05:00 PM
Sun: 11:00 AM - 03:00 PM
Dawn (the store manager) went out of her way to make it a seamless process. After having numerous issues with a moving company, Dawn was able to place me in an storage unit that was easy to load. While helping me, she was also going out of her way to assist other clients such as helping with a dead battery as well. The complex is brand new and in great condition as well.
The Manager and assist manager, both of them wayyy cool, what's more that the manager is ablity to speak with an American Sign Language which that is very important to accessible to communicate with the deaf people. And they both are fun to talk. However, I'd suggest to add some more bar on the above of garage roll door, reason security safety with customer's value.
Recently moved from another unit in Central Austin, and am more than pleased with CubeSmart. Very clean facility and great staff. Would definitely recommend!
An overseas company preparing for SXSW needed the storage unit for a few weeks to receive and store items for their conference. The staff at Cubesmart (Dawn and Jonathan) were very accommodating with the many deliveries coming in, and patiently ensured each package was put in the storage unit. When different individuals needed to access the unit, they were very professional while following their own security protocols. Cubesmart is a nice, well lit storage facility, but we would not have been successful without the help of Dawn and Jonathan.
I've just started using CubeSmart on 35 & Oltorf and couldn't be more pleased with Dawn and Jonathans service. My movers coming from California weren't easy to work with, they needed extra space and extra time during the drop off and Dawn was so accommodating! She offered to stay an hour late for us!! Unfortunately it ended up taking an additional 3 hours of time past closing but Dawn and Jonathan stayed with me and held up their positive attitudes the entire time. I cannot thank them enough for their help that day!!! BEST BEST storage facility ever!