Mon-Sun: 06:00 AM - 10:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat: 09:00 AM - 05:30 PM
The managers of this facility are great! They are so courteous and helpful! Extremely well kept facility and it was quick and easy to move it! Definitely check them out for your storage needs!
Extra Space Storage on 7000 Hull St , Richmond Va, provided us the Gold Standard in Customer Service today. Troy provided the best service I have ever had. He left no question unanswered and thought of things to tell me that I had not yet thought to ask. Totally pleased
The Manager Troy is a great asset to your team and overall business, not only was he courteous but very professional as well while being funny/charming at the same time. He went above and beyond to make my rental process go as smoothly as possible and gave me the necessary sets to secure a rental truck from one of Extra Space rental partners. They make you feel welcome the moment you step foot inside the office and I can say that both Troy and his associate put at least three smiles on my face during my visit which was much needed after the ordeal that I went through with a competitor company that gave my reservation away to a walk-in a week before my reserved date and informed me the day before my move in date that they had done so, then preceded to try to rent me the same storage space for a higher price. I'm so glad that I switched to Extra Space Storage, the grounds are clean and well managed. Oh Bonus: You don't have to worry about being locked inside the gate after closing time and they have a light inside the unit. 😊 Thanks again Troy two tumbs up 👍👍
The customer service was exceptional! Tim and Troy were very thorough with rental details, right down to the type of lock to use to secure my valuables. Clean facility, easy access in and out of the unit. Extremely affordable. Thanks guys!
These guys at Extra space Storage are ALWAYS PROFESSIONAL and seems to meet their customers needs by going Above and Beyond. Troy has helped me out by assisting with getting my storage needs met and that they were secure. Todd took time to show me unit and they both made sure that i was comfortable with my choice. Always return calls in a satisfactory time. Keep up the Goid work guys. Ill truly recommend you to others.