Mon-Sun: 06:00 AM - 09:00 PM
Mon-Fri: 09:30 AM - 06:00 PM
Sat-Sun: 09:30 AM - 05:00 PM
We just moved to Va and Perla was so welcoming. She made the process easy and explained everything to us. She was very friendly and gave great customer service. The storage was well kept and very clean
Pearl it has been amazing best customer service of anyone I've dealt with bar none. I have recommended several of my friends because I like her so much and she's very friendly and efficient. You are very lucky to have such a great employee!
I would like to say that Miss Perla is the best woman that ever lived she treated me like a friend and made sure that I was taking care of to the best of her ability. The property is really clean and well taken care of I feel safe with my belongings staying there. She offers the best customer service that I've ever seen and she's really a blessing. I will continue to rent my storage from her and no one else thank you Miss Perla!
My husband and I were coming off the road from a long road trip from the Houston area just after Hurricane Harvey, and we needed to get things unloaded as we were eager to drop off the truck and car carrier, get to our destination and rest! This would not have been possible without the helpful willingness of Perla, the facility manager. She stayed after hours to accommodate our needs. If you are concerned about customer service getting lost in the "big brand" feel of a company such as Public Storage, you don't have to worry about that at this location as long as Perla is around.
Have had a fantastic experience here. Perla, the property manager, was a joy to work with and went out of her way to make sure I had what I needed. Highly recommend.
Perla, the manager of the facility is exceptional! She is very knowledgable and provided very helpful suggestions, and provides excellent customer service. Perla keeps the facility is absolutely spotless - amazing for a very active site. We have rented several storage units across the country and her facility is by far the best. I would highly recommend any storage facility that is managed by Perla!
Perla is the property manager and goes out of her way to provide me with anything I need. She makes sure her customers are happy and she keeps the property clean and tidy. This property is conveniently located near route 7.
Perla has always given us exemplary help and suggestions. We recently lost the key to our unit so we talked to Perla. She told us about their service that by purchasing a new lock from PS there would be no additional fee for cutting the old lock. Also, the property always appears clean with no trash.Perla has always been pleasant and courteous and we want PS to recognize all of this.
Perla, the manager of this location, was very attentive to details, guided me through the whole renting process and made me feel at ease even though this is my first time renting a storage. Customer service is on point, but be advised you are required to buy their lock, which is $20, and must have their renter insurance before you can rent a unit. At the end of the day, I'm happy that I went with Public Storage.
Customer service with Perla at this location was great! She was very informative and professional of her knowledge about storage. I know if I have any further questions, she will be able to assist me without a doubt.